Privacy Policy
Effective Date: February 2, 2024
Your privacy is of concern when you use our Services.
akaca values your privacy, and our goal is to ensure that you feel well-informed.
This Privacy Policy describes how akaca (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from akaca.tech or otherwise communicate with us. For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. While reviewing this Privacy Policy, please bear in mind that it is applicable to all of our Services. This Privacy Policy is an essential component of the Terms of Use that regulate your use of the https://akaca.tech/ website (“our Site”) and associated services and akaca products (collectively, our “Services”).
Kindly read this Privacy Policy with care. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Should you disagree with this Privacy Policy, we kindly request that you refrain from using or accessing any of the Services.
1. The Information We Collect
a. Information We Collect Directly from You.
Numerous sections and functionalities on our Services do not necessitate registration and can be accessed by you without the need to reveal any Personal Information. However, both we and our service providers may gather information when you furnish it to us, as well as when information is automatically collected through your interactions with the Services.
The kinds of personal information akaca may collect from you may include:
i. Personal Basic contact information, such as your name, phone number, and email address;
ii. Order information, such as your name, billing address, shipping address, payment confirmation, email address, phone number.
iii. Account information, such as your user IDs, password, security questions.
ⅳ. Purchase information, such as details about the products and services you have purchase from us or inquired about, along with any extra data required to deliver those products and services and address your queries.
b. Information We Collect through Cookies.
Apart from the information you might provide voluntarily, akaca may also automatically collect information when you access or use the Services, which may include web beacons, Cookies, and embedded web links.), such as your operating system, browser type and language, browsing history, access times, duration of use of the Services, your utilization of Services features, and the website address from which you accessed. They may also obtain data about your IP address, unique device identifier, geolocation data, clickstream behavior (e.g., the pages you visit, the links you click, and other activities you engage in on akaca websites), and product information. In addition, akaca might employ some of these technologies in conjunction with emails and communications dispatched by akaca, and thus, information may be collected through these tools when you open an email or click on a link within the email.
Certain features of the Services may necessitate you to furnish specific information about yourself directly. You have the option to abstain from supplying this information, but choosing to do so may hinder your ability to utilize or access these features.
c. Information we receive from third parties.
Lastly, we might acquire information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
i. Our payment processors, who collect payment details (e.g., bank account, credit or debit card information, billing address) to complete your payment and fulfill your orders, delivering the products or services you’ve requested, as part of our contractual obligations to you.
ii. When you access our Site, open or engage with emails we send you, or interact with our Services or advertisements, we, or third parties we collaborate with, may automatically gather specific information through online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information acquired from third parties will be handled in compliance with this Privacy Policy. We assume no responsibility or liability for the accuracy of information supplied to us by third parties and are not accountable for the policies or practices of any third party.
2. Use of the InformationWe Collect
We may retain, analyze, combine, and make use of the information we collect, whether obtained directly or indirectly, to:
a. Providing Products and Services.
We use your personal information to deliver the Services and fulfill our contractual obligations to you, which includes processing payments, satisfying orders, sending account-related notifications, managing your account, arranging shipments, facilitating returns and exchanges, and enabling you to submit reviews.
b. Marketing and Advertising.
We use your personal information for marketing and promotional objectives, including sending marketing, advertising, and promotional communications via email, text messages, or postal mail. Additionally, we may display advertisements for products or services. This may encompass the utilization of your personal information to enhance the Services and customize advertising on our Site and other websites.
c. Communicating with you.
We use your personal information to offer customer support and enhance our Services. This aligns with our legitimate interests in order to respond to your needs, deliver efficient services, and uphold our business relationship with you.
d. Security and Fraud Prevention.
We use your personal information to identify, investigate, or address potential fraudulent, unlawful, or harmful activities. If you decide to use the Services and create an account, you are accountable for safeguarding your account credentials. We strongly advise against sharing your username, password, or other access information with anyone else. If you suspect that your account has been compromised, please contact us without delay.
3. Disclose the Information We Collect
Under specific circumstances and in accordance with this Privacy Policy, we may divulge your personal information to third parties for legitimate purposes. These circumstances might encompass:
a. Disclosure to Affiliates. We might distribute any Personal Information we acquire with our affiliated companies for any of the purposes outlined in this Privacy Policy.
b. Disclosure to Service Providers. We may reveal your Personal Information to external vendors, service providers, and contractors who require access to such Personal Information to carry out their services.
c. Disclosure to Other Users. It’s important to be aware that any Personal Information you share in public, community, or interactive sections on our Services (such as chat rooms, bulletin boards, message boards, and discussion groups) may be accessible to others and could potentially be collected and used by them. This may lead to unsolicited or undesired messages or contact from others. Consequently, please exercise caution when disclosing Personal Information in any public or interactive areas on our Services.
d. Disclosure to Analytics Partners. We use analytics services such as Google Analytics to gather and analyze specific analytics data. These services may also collect Personal Information concerning your interactions with other websites, applications, and online resources. You can find information about Google’s practices by visiting https://www.google.com/policies/privacy/partners/ and choose to opt out by downloading the Google Analytics opt-out browser add-on, which is accessible at https://tools.google.com/dlpage/gaoptout.
e. Disclosure to Advertising Partners. We collaborate with third-party advertising associates to present advertisements that we believe may be of interest to you. These advertising partners may establish and access their own cookies, pixel tags, and similar technologies on our Services, and they may also gather or have access to your Personal Information, which they may accumulate over time and across various online services.
f. Disclosure As Required by Law and Similar Circumstances. We may access, retain, and disclose your Personal Information to third parties if such actions are mandated by law or if, in our sincere belief, they are reasonably necessary.
g. Disclosure with Consent. We may also disclose Personal Information about you or your devices with your consent.
4. Age of Consent
When you access and use this site, you confirm that you have reached the age of majority in your state or province of residence. Furthermore, if you are of the age of majority in your jurisdiction and allow any minor dependents to interact with this site, you affirm that you have provided explicit consent for them to do so.
5. Your Privacy Rights, Choice and Access
Depending on your place of residence, you may possess some or all of the rights enumerated below concerning your personal information. Nonetheless, it’s important to note that these rights are not absolute, may be applicable only under specific circumstances, and, in certain instances, we may reject your request in accordance with the law.
a. Right to Access / Know. You may have the right to request access to the personal information we have on record about you, which includes information regarding how we use and share your information.
b. Right to Delete. You may have the right to request the deletion of the personal information we hold about you.
c. Right to Correct. You may have the right to request the correction of any inaccurate personal information we have in our records about you.
d. Right of Portability. You may have the right, under certain circumstances and with specific exceptions, to obtain a copy of the personal information we possess about you and request that we transfer it to a third party.
e. Restriction of Processing. You may have the right to request that we cease or limit our processing of your personal information.
f. Withdrawal of Consent. If we rely on your consent to process your personal information, you may possess the right to revoke that consent.
g. Appeal. In the event that we decline to process your request, you may have the right to challenge our decision. You can initiate an appeal by responding directly to our denial.
h. Controlling Communication Preferences. We may send you promotional emails, and you can choose to stop receiving them at any time by using the unsubscribe option provided in the emails we send to you. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights by following the instructions provided on our Site or by getting in touch with us using the contact information provided below.
We will not treat you unfairly for exercising any of these rights. To ensure the security of your information, we may need to collect specific details from you to verify your identity, such as your email address or account information, prior to providing a substantive response to your request. In compliance with relevant laws, you have the option to designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will ask the agent to provide proof that you have authorized them to act on your behalf, and we may require you to personally confirm your identity with us. We will respond to your request within the time frame stipulated by applicable laws.
6. Third-Party Websites and Links
Our Site might include links to websites or other online platforms operated by third parties. If you choose to follow links to websites not affiliated with or controlled by us, it is advisable to review their privacy and security policies as well as their terms and conditions. We do not assure nor are we responsible for the privacy or security practices of such websites, including the accuracy, completeness, or reliability of the information found on those websites. Please note that information you share on public or semi-public venues, including on third-party social networking platforms, may be accessible to other users of the Services and/or users of those third-party platforms, and there may be no limitations on its utilization by us or by a third party. The inclusion of such links does not, by itself, indicate our endorsement of the content on those platforms or of their owners or operators, except as explicitly disclosed on the Services.
7. User Generated Content
The Services may offer you the opportunity to submit product reviews and other user-generated content. If you decide to share user-generated content in any public section of the Services, please be aware that this content will be public and viewable by anyone.
We do not have control over who can access the information you opt to share with others, and we cannot guarantee that those who gain access to such information will safeguard your privacy or maintain its security. We are not accountable for the privacy or security of any information you make publicly accessible, nor are we responsible for the accuracy, utilization, or misutilization of any information you divulge or acquire from third parties.
8. Security
We are dedicated to the protection of your personal data. To ensure its security, we employ reasonable precautions and adhere to industry best practices. These measures are in place to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your data.
It’s important to acknowledge that no security measures are flawless or completely impervious, and we cannot provide an assurance of “perfect security.” Furthermore, any information you transmit to us may not be secure during its transit. Therefore, we advise against using unsecured channels to relay sensitive or confidential information to us.
9. Cookies
Similar to numerous websites, we utilize Cookies on our Site. Cookies are employed to support and enhance our Site and Services, including the retention of your actions and preferences. Additionally, they help us conduct analytics to gain a deeper comprehension of how users interact with our Services, aligning with our legitimate interests to manage, enhance, and optimize the Services. We may also authorize third parties and service providers to utilize Cookies on our Site to refine the services, products, and advertising on our Site and other websites.
The majority of browsers typically accept Cookies as a default setting, but you have the option to configure your browser to delete or decline Cookies using your browser controls. It’s important to note that removing or blocking Cookies can have adverse effects on your user experience and may result in some of the Services, including specific features and overall functionality, not working correctly or becoming unavailable. Moreover, blocking Cookies may not entirely prevent how we share information with third parties, such as our advertising partners.
10. Changes to This Privacy Policy
We appreciate your trust and are dedicated to transparency. Consequently, we retain the right to modify this privacy policy as required. We encourage our users to periodically review this policy to stay informed. Any modifications or clarifications will become effective immediately upon being published on the website. In the event of substantial revisions, we will make it a point to emphasize these changes here, ensuring that you have a comprehensive understanding of the data we collect, how we manage it, and any potential situations in which we may disclose or utilize it.
11. Questions and Contact Information
We value your privacy. If you want to access, correct, amend, or delete any of your personal data that we have, or if you have any concerns, complaints, or seek further information about our policies, please don’t hesitate to contact our dedicated Privacy Compliance Officer at info@akaca.tech.